Tyler Hoang
Healthcare Copywriting

Healthcare
Copywriting &
Lead Generation

For pharma, medtech, health tech, and clinical research companies who need copy that's persuasive without ever crossing a compliance line.

Tyler Hoang

About
Tyler

I am a pharmacist, currently pursuing an MSc of Pharmacoeconomics. I write content and build outbound systems for healthcare, health-tech, and life sciences companies. Right now, I'm running the outbound engine and writing recruitment copy for a patient recruitment platform (PRO) from Los Angeles, working with Sponsors, CROs, and research sites across the US.

Tyler Hoang at the University of Sydney
Tyler Hoang working remotely
BSc, Pharmacy
Hanoi University of Pharmacy, 2020–2025

MSc, Pharmacoeconomics
Hanoi University of Pharmacy, 2025–2027

Former Research Student
Sydney Pharmacy School – University of Sydney

Outside of copy, I track pharma industry news daily on Daily Pharma-Industry, a Threads channel covering drug manufacturing, supply chains, and market shifts.

Hanoi University of Pharmacy The University of Sydney WeHealth

Two mistakes, and I sit between them.

Most copywriters treat healthcare like any other niche. Most lead gen specialists treat every buyer in a healthcare niche the same way.

Both mistakes show up fast: content that's either too salesy or too clinical, outreach that gets the persona wrong, campaigns that never quite land with an audience that's more skeptical and better informed than most.

I come at it from the other direction. The difference between a Clinical Ops buyer and a Marketing Director, or between content that needs to be medically precise and content that just needs to convert, isn't theory to me. It's what I navigate every day.

Sydney Pharmacy School building entrance

How I Work

01 Understand the category
02 Research the real reader
03 Find the true mechanism
04 Write across channels
05 Deliver & iterate

How I Work

Process
01

The problem

Most healthcare copy either overclaims or plays it too safe, because the writer doesn't actually know where the compliance line sits for that category. A supplement claim, an Rx drug ad, and a trial recruitment email all answer to different rules, and treating them the same is how copy gets flagged, rewritten, or ignored.

02

The approach

Every project starts with the category, not a template. What can legally be claimed here? Who actually reads this: a VP, a patient, a caregiver, a regulator? About 70% of the effort is research, understanding the product, the audience, and the real pressures they're under, before a single line gets written.

Understand the category
What's regulated here, and by whom
Research the real reader
Persona, awareness stage, objections
Find the true mechanism
What actually works, not just the claim
Write across channels
Email, ads, landing pages, site copy
Deliver and iterate
Timeline varies by scope, weeks to months

Step 01, in detail

Rx / Pharma
FDA, fair balance
Device / Medtech
FDA, claims substantiation
Trial recruitment
IRB, ICH-GCP

Step 02, in detail

The buyer
Persona, awareness, desires
The patient / consumer
Fears, motivations, language level

Antidote × PrevenTRON

Case study – Clinical Trial Recruitment

Self-initiated case study, not affiliated with Antidote or Roche.

01

The challenge

Antidote is past the "we have AI matching" pitch, since every vendor says that now. The real differentiation is in the mechanism behind the match, not the match itself.

02

The approach

Built the full funnel around one idea: the validation layer, not the algorithm, protects a trial's cohort. Cold email, LinkedIn, patient ads, landing page, and nurture emails all carry the same mechanism, in different voices for different readers.

Cold email – Day 1
Subject: PrevenTRON: the matching layer patient recruitment can't skip

"Matching alone won't catch this population: cognitively normal, elevated p-tau217. Most vendors say they have AI matching now, but in 2026 that's table stakes..."
Patient ad – Caregiver-first
"You don't have to do this alone"

"If someone you love is at risk for Alzheimer's, a new prevention study needs a care partner too. See if you both qualify."
View the full research & copy →

What I've achieved

Live results

Why does a PRO or site need an outbound engine? As of August 2026, email marketing is still one of the most effective marketing channels, with an ROI of roughly 3,600–4,200%, that's $36 to $42 in revenue for every $1 spent.

In B2B outbound specifically, the role of this channel is even more evident. A well-run email engine can secure introductory calls for the business, serving as the starting point for a major contract.

Source: industry-wide email marketing ROI benchmarks (Litmus, DMA, Omnisend), 2026. Figure reflects email marketing broadly, not cold B2B outreach specifically.
Campaign launched
Aug 10
First intro call booked
Aug 19

9 days from launch to first call, for a PRO sponsor in Los Angeles

Reply from Pooja P., MapLight – 4 days after outreach

"Thanks for getting back to our team. Emily Johnson shared your contact information with me, and I'm helping with the recruitment efforts for our Phase 2 ADP Vista study. We'd love to learn more about WeHealth's services and capabilities and discuss our recruitment needs... Looking forward to connecting!"

Based on open-rate and click-through data since, this pilot is projected to generate at least two or three additional introductory calls, as the metrics indicate the engine is performing effectively. All collected data is analyzed in real time to optimize the pilot. For instance, leads who open an email multiple times without replying are approached with a different strategy than leads who don't open it at all.

Week 1 – Aug 10–16, 2026
40Total sent
40Recipients
11Replies received
8Distinct senders replying
71%Open rate (27/38 tracked)
19%Link click rate (7/37)
Week 2 – Aug 17–23, 2026
64Total sent
61Recipients
15Replies received
13Distinct senders replying
67%Open rate (43/64)
45%Link click rate (22/49)

How I help pharma, medtech, health tech, and clinical research companies

Tyler Hoang working remotely from a cafe in Hanoi

Health & Medical Content

  • Content requiring medical accuracy: patient education, adherence/instructional copy, plain-language explanations of clinical or pharmacological concepts
  • Compliance-aware writing, no overclaiming, no unsubstantiated claims
  • Website, blog, and long-form content for healthcare, wellness, and medical device brands

B2B Content & Lead Gen for Healthcare/Health-Tech

  • ICP definition and buyer persona mapping (Clinical Ops, Marketing leaders, Recruitment Managers, Site Directors, health-tech buyers)
  • Cold email + LinkedIn sequences
  • B2B content marketing: thought leadership, case studies, sales enablement copy
  • Sales process diagnostics and optimization

Direct-Response & Patient-Facing Copy

  • Ad copy (Meta/Google), landing pages, email/SMS sequences
  • Diversity-focused and community-based messaging
  • Site support materials (referral scripts, flyers, coordinator-facing content)
  • Nurture sequences, lead routing, and reporting frameworks teams actually use
Pricing. Project-based and retainer pricing, scoped to the work. Let's talk about what you need.

What I'm not

Tools & Certifications

Klaviyo
Deliverability · Developer · Product
HubSpot
Email Marketing · Inbound Marketing
GetResponse
Marketing Automation
Google
Analytics · Digital Marketing
View all my certifications in email marketing & automation →

This is probably a fit if:

  • You're a healthcare, wellness, or health-tech brand that needs content or outbound that actually understands the space, not generic copy dressed up with medical buzzwords.
  • You're a clinical research organization (PRO, biotech, CRO, site network, or clinical tech platform) that needs stronger outbound or patient-facing messaging.
  • You want a long-term collaborator, not someone who needs to be re-briefed every project.
Tyler Hoang walking in Hanoi's old quarter

Tell me who
you're trying
to reach.

Tyler Hoang
Tyler Hoang
Pharmacist, Healthcare Copywriter & Lead Generation