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Healthcare Copywriting & Lead Generation

9 Days to a First Sponsor Call, Straight From Cold Outbound

9 days from first send to first call. 71% of the emails got opened, in the first week of a single outbound sequence.

Tyler Hoang

About
me

I'm a pharmacist finishing an MSc in Pharmacoeconomics. I write copy and build outbound systems for healthcare and health-tech companies, currently running outbound and recruitment copy for a patient recruitment platform in LA, working with Sponsors, CROs, and research sites across the US.

Tyler Hoang at the University of Sydney
Tyler Hoang working remotely
BSc, Pharmacy
Hanoi University of Pharmacy, 2020–2025

MSc, Pharmacoeconomics
Hanoi University of Pharmacy, 2025–2027

Former Research Student
Sydney Pharmacy School – University of Sydney
Hanoi University of Pharmacy The University of Sydney WeHealth

What I've achieved

Live results

Why does a PRO or site need an outbound engine? As of August 2026, email marketing is still one of the most effective marketing channels, with an ROI of roughly 3,600–4,200%, that's $36 to $42 in revenue for every $1 spent.

In B2B outbound specifically, the role of this channel is even more evident. A well-run email engine can secure introductory calls for the business, serving as the starting point for a major contract.

Source: industry-wide email marketing ROI benchmarks (Litmus, DMA, Omnisend), 2026. Figure reflects email marketing broadly, not cold B2B outreach specifically.
Campaign launched
Aug 10
↓
First intro call booked
Aug 19

9 days from launch to first call, for a PRO sponsor in Los Angeles

Reply from Pooja P., MapLight – 4 days after outreach

"Thanks for getting back to our team. Emily Johnson shared your contact information with me, and I'm helping with the recruitment efforts for our Phase 2 ADP Vista study. We'd love to learn more about WeHealth's services and capabilities and discuss our recruitment needs... Looking forward to connecting!"

Based on open-rate and click-through data since, this pilot is projected to generate at least two or three additional introductory calls, as the metrics indicate the engine is performing effectively. All collected data is analyzed in real time to optimize the pilot. For instance, leads who open an email multiple times without replying are approached with a different strategy than leads who don't open it at all.

Week 1 – Aug 10–16, 2026
40Total sent
40Recipients
11Replies received
8Distinct senders replying
71%Open rate (27/38 tracked)
19%Link click rate (7/37)
Week 2 – Aug 17–23, 2026
64Total sent
61Recipients
15Replies received
13Distinct senders replying
67%Open rate (43/64)
45%Link click rate (22/49)

Two mistakes, and I sit between them.

Healthcare copy often gets written like any other niche, and healthcare lead gen often treats every buyer the same way. Both approaches fail with a skeptical, well-informed audience.

Knowing what a Clinical Ops buyer needs versus a Marketing Director, or when copy needs to be precise rather than just convert, is daily work for me.

Sydney Pharmacy School building entrance
MY PROCESS

The 70/30 Rx Method

70% of the work is research: understanding the category, the compliance line, and the person reading it, before I write a single line. The other 30% is putting that into words.

70/30 also happens to be a real insulin mix, NPH and regular. I like the coincidence.

See how the 70/30 Rx Method applies to your own team

How I Work

Process
01

The problem

Healthcare copy usually overclaims or plays it too safe, because the writer doesn't know where the compliance line sits. A supplement claim, an Rx ad, and a trial recruitment email follow different rules.

02

The approach

Every project starts with the category, what can legally be claimed, and who's reading it. About 70% of the work is research, before I write a single line.

Understand the category
What's regulated here, and by whom
↓
Research the real reader
Persona, awareness stage, objections
↓
Find the true mechanism
What genuinely works, behind the claim
↓
Write across channels
Email, ads, landing pages, site copy
↓
Deliver and iterate
Timeline varies by scope, weeks to months

Step 01, in detail

Rx / Pharma
FDA, fair balance
Device / Medtech
FDA, claims substantiation
Trial recruitment
IRB, ICH-GCP

Step 02, in detail

The buyer
Persona, awareness, desires
The patient / consumer
Fears, motivations, language level
01

The problem

Most B2B outbound personalizes down to a name and a company, rarely further. Reaching the trial, the drug, or the patient behind it is what makes a sponsor feel like the outreach was meant for them.

02

The approach

Every campaign starts with a real trigger: an active trial, a funding round, a new hire. Then research the buyer underneath it, build a verified list, and write to that trigger specifically.

Find the trigger
Active trial, funding round, new hire
↓
Research the buyer
Clinical Ops, BD, Marketing, persona and objections
↓
Build the verified lead list
Real contacts, verified emails, no bulk scraping
↓
Write the outreach
Cold email + LinkedIn, tailored to the trigger
↓
Deliver and iterate
Send, track opens and replies, adjust live

Step 01, in detail

Active trial
New protocol, new site, new indication
Funding / launch
Raise, product launch, expansion
New hire
New Clinical Ops or BD lead

Step 02, in detail

Sponsor buyer
Clinical Ops, VP Clinical Development
Site / vendor buyer
BD, Recruitment Manager, Site Director

Start without a retainer, and if a compliance reviewer flags something I should have caught, I'll fix it at no charge.

Antidote × PrevenTRON

Case study – Clinical Trial Recruitment

Self-initiated case study, not affiliated with Antidote or Roche.

01

The challenge

Antidote is past the "we have AI matching" pitch, since every vendor says that now. The real differentiation is in the mechanism behind the match.

02

The approach

I built the full funnel around one idea: the validation layer protects a trial's cohort. Cold email, LinkedIn, patient ads, the landing page, and nurture emails carry that same mechanism, in different voices for different readers.

Cold email – Day 1
Subject: PrevenTRON: the matching layer patient recruitment can't skip

"Matching alone won't catch this population: cognitively normal, elevated p-tau217. Most vendors say they have AI matching now, but in 2026 that's table stakes..."
Patient ad – Caregiver-first
"You don't have to do this alone"

"If someone you love is at risk for Alzheimer's, a new prevention study needs a care partner too. See if you both qualify."

How I help pharma, medtech, health tech, and clinical research companies

Tyler Hoang working remotely from a cafe in Hanoi

Health & Medical Content

  • Content requiring medical accuracy: patient education, adherence/instructional copy, plain-language explanations of clinical or pharmacological concepts
  • Compliance-aware writing
  • Website, blog, and long-form content for healthcare, wellness, and medical device brands

B2B Content & Lead Gen for Healthcare/Health-Tech

  • ICP definition and buyer persona mapping (Clinical Ops, Marketing leaders, Recruitment Managers, Site Directors, health-tech buyers)
  • Cold email + LinkedIn sequences
  • B2B content marketing: thought leadership, case studies, sales enablement copy
  • Sales process diagnostics and optimization

Direct-Response & Patient-Facing Copy

  • Ad copy (Meta/Google), landing pages, email/SMS sequences
  • Diversity-focused and community-based messaging
  • Site support materials (referral scripts, flyers, coordinator-facing content)
  • Nurture sequences, lead routing, and reporting frameworks
Pricing. Project-based and retainer pricing, scoped to the work.

What I'm not

Tools & Certifications

Klaviyo
Deliverability · Developer · Product
HubSpot
Email Marketing · Inbound Marketing
GetResponse
Marketing Automation
Google
Analytics · Digital Marketing
View all my certifications in email marketing & automation →

This is probably a fit if:

  • You're a healthcare, wellness, or health-tech brand that needs copy or outbound built for the space. I don't write generic copy dressed up with medical buzzwords.
  • You're a clinical research organization (PRO, biotech, CRO, site network, or clinical tech platform) that needs stronger outbound or patient-facing messaging.
  • You want a long-term collaborator, not someone who needs to be re-briefed every project.
See if I'm the engine for your outbound machine
Tyler Hoang walking in Hanoi's old quarter

Tell me who
you're trying
to reach.

Tyler Hoang
Tyler Hoang
Pharmacist, Healthcare Copywriter & Lead Generation